Send the Client ID and UTM Parameters to Your CRM with Form Submission
Published · Tags: GTM, Google Analytics, CRM, Salesforce, Client ID, UTM Parameters, Form Submission, Window Loaded Trigger Salesforce describes connecting lead data to Google Analytics in general terms in "Google Analytics Audience Activation," and Google adds more specifics in its support article "Configure the Google Analytics Salesforce Sales Cloud integration." Neither addresses UTM campaign parameters, and neither addresses what happens when the form isn't the site's landing page. Connecting a Salesforce lead back to the incoming web campaign — down to the specific digital placement — is pivotal to knowing whether your advertising spend is actually working. This applies equally to lead generation through any CRM, not just Salesforce. Part One: UTMs Already Solved The first piece of this puzzle is passing UTM campaign parameters from the site's landing page to a contact or lead form that might be several pages further down the visitor's...